After the Grievances Staff extended the timeline for resolution and requested an update, the player confirmed receipt on the payout. For that reason, we marked the complaint as fixed.
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The player, garchop8, asked for a withdrawal and was asked to deliver files for verification. When he sent those in, there was a difficulty wherever the address on his ID did not match the tackle he offered whilst registering, it had been lacking some figures, usually, best online casino malaysia it was the identical.
After a month the issue was ultimately solved as well as player gained their winnings. The complaint is closed as resolved.
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